Delivery | Return
Delivery
Orders will be processed and dispatched within 1 working day (excluding weekends and public holidays).
Multiple items may be shipped separately to reduce the risk of damage in transit.
Please note: deliveries during peek times may take longer.
PLEASE NOTE: These prices are for UK mainland customers only; surcharges could apply to the following areas:
Returns Policy
Simply return your item within 60 days of receipt, unused and in its original condition. Please note that you the customer are responsible for the cost of returns in all unwanted items.
We recommend you use a courier service rather than your local post office for large items.
Damages
If you receive a damaged or faulty item and you wish to return or exchange please contact us at admin@backtohome.co.uk and we will get back to you within 1 working day.
Orders will be processed and dispatched within 1 working day (excluding weekends and public holidays).
Multiple items may be shipped separately to reduce the risk of damage in transit.
Please note: deliveries during peek times may take longer.
| Delivery Option | Price (£) | Time (approx.) | Details |
|---|---|---|---|
| Standard Delivery | FREE |
3-5 Working Days
|
Orders will be processed and shipped via EVRI courier service. (Free delivery doesn't apply to Clearance items) |
|
Next Day Delivery
|
£2.99 | 1 Working Day | For same day dispatch please order before 1pm. (Working days only) Orders will be processed and shipped EVRI courier service. |
PLEASE NOTE: These prices are for UK mainland customers only; surcharges could apply to the following areas:
| Channel Islands: | GY & JE |
| Isle of Man: | IM |
| Isle of Wight: | PO30-PO41 |
| Isle of Scilly: | TR21-TR25 |
| Northern Island: | BT |
| Scottish Highlands: | AB & IV / KW1-KW14 / PA21-PA38 / PA80 / PH16-PH26 / PH30-PH41 / PH49-PH50 |
| Scottish Islands: | KW / HS1-HS9 / IV51 / IV55-IV56 / KA27-KA28 / PA20-PA80 / PH4-PH50 / ZE1-ZE3 |
Returns Policy
Simply return your item within 60 days of receipt, unused and in its original condition. Please note that you the customer are responsible for the cost of returns in all unwanted items.
We recommend you use a courier service rather than your local post office for large items.
Damages
If you receive a damaged or faulty item and you wish to return or exchange please contact us at admin@backtohome.co.uk and we will get back to you within 1 working day.